Hello again! It has been awhile since my last post. It has been an emotionally exhausting past few months. Mostly because of the passing of my father, but also because I had made a tough and important decision at my job. I have been working for the same company for the past 7 years and I am grateful for all of the opportunities I have had to grow and develop my skills and abilities. In this economy, I don’t take for granted the fact that I work for a company that is excelling and has ample room for growth. I have been, and will continue to seek out opportunities to learn and grow.
I had spent the first five years training and developing my skills to move up through the management chain. Admittedly, I am not a confrontational person and being a disciplinarian isn’t a natural part of my skill set which is a pretty important aspect of the job if I was to grow into a General Manager or above. However, I had the burning desire to learn and grow and I worked hard to learn all of the necessary skills that will be needed to grow in the company. After 5 long years of putting in extra time and begging for a promotion, my wish was granted as I was promoted to General Manager at a location just a couple of towns away from my home.
I am proud to say that I had some really good results in my time as a General Manager. My cafe had posted the best customer service scores in the market for the majority of a year and a half. I was chosen to be a “Seed GM” in which my cafe would be the first in the area to roll out new company initiatives and I would be a resource for the rest of the manager’s in the area. I had a core of employees who responded to my encouragement and positive support. Those individuals knew that I would go way out of my way to support them and I was grateful to have their commitment and dedication in return.
There was also a small group of employees who took advantage of my kindness. That is to say that some of the employees tried to get away with whatever they could knowing that their boss was not a micromanaging tyrant. It has been said that a good leader knows how to adapt his(or her) management style to the needs of the employee and I tried to. Still, I always had this nagging feeling in the back of my mind that I would be “found out”. I had a meeting with my boss and mentor one day and she gave me an interesting piece of advice. She said, “Do I think you should be an a-hole sometimes?”. I imagined that she was going to say no. However, I was blown away when she followed a short pause by saying, “Yeah, sometimes you should”. Her message was that I needed to stand up and not be such a pushover.
Luckily, I had built such a strong relationship and friendship with my boss before this meeting. I knew that her feedback came from a place of love and caring. Like any intelligent person would, I took her advice and attempted to change myself. I spent two weeks with a new, no nonsense persona. I went into work angry everyday and went home just as angry. I had no problem confronting anyone who I felt deserved it or tried to take advantage of me. In an honest moment, I realized that focusing too much on becoming someone else had lead me to carry myself in a manner that didn’t show off the skills and talents that made me special. I pride myself on being a kind, funny, and helpful person who is a driving force in creating a positive culture of respecting and serving others. I had made the switch that seemed necessary, but it came at too great a cost!
Now let me share one of my favorite quotes. As Jim Rohn famously says, “The major question to ask on the job is not, ‘What am I getting here?’. The major question to ask is, ‘What am I becoming here?'” This is a question which made what could’ve been a very difficult decision very easy. In my situation, I was becoming something that I am not. I realized that this position was not allowing me to utilize my skills and abilities that made me special. The next day, I asked my boss to meet with me, and explained that I believed that I could be an even greater asset to the company if I was to obtain a position in the training department in which I could utilize my skills to help inspire and develop people without being the ultimate disciplinarian. She had agreed with me and was just as excited about the impact that I could have in my new role.
It is my hope that my story can serve as inspiration to anyone who has found themselves in the wrong situations. Whether it is a job, relationship, or any situation, it can be hard to look down the road to envision what is possible for you if you have the courage to make a decision. You have to be willing to accept some bumps in the road, but if you know that it is the right situation for you, then you need to find the courage to stick to your decision. I have attached another great song- “Infection” by disturbed. It is about him finding the courage to leave a toxic relationship even though he know how hard it will be. My favorite quote is, “I’m still afraid of the light, and a thousand voices share their laughter at my demise!”.
Thank you so much for reading and I hope you stop by soon as I share more small tips for a BIG life!